LIMITED WARRANTY STATEMENT

LIMITED WARRANTY STATEMENT

This limited warranty shall apply to Jouletron products. For sanitization box, defects under normal use circumstances and at the discretion of the company, Jouletron shall provide free of charge repair and/or replacement services within the warranty period.

The Limited Warranty starts from the date of purchase.
  • During the warranty period, if any accessory defect is inspected and confirmed by a Jouletron authorized service executive, a free replacement service shall be provided.
  • This limited warranty is only valid in India, and the product is not eligible for any international warranty service. To the fullest extent permitted by law, warranty service may only be performed by Jouletron or Jouletron authorized service centers.Jouletron may conduct diagnostic tests on customers‘ products to identify the causes of failures/defects.
  • Warranty does not cover natural wear & tear, usage under extreme conditions, damage due to improper care (accident, misuse or negligence) and damage caused by acts of nature such as floods, fires or earthquakes.If any damage occurs in/on outer surface of the product, including but not limited to cracks, dents or scratches on the exterior coverings, buttons and other attachments.
  • Deterioration of the product caused by normal wearing and tearing, including but not limited to rust or stains;Any other circumstances that are contradictory or are not in compliance with business ethics.
  • For selected electronic components and circuit boards inside products, the component price will be charged.
Manufacturing warranty applies on:
  • Manufacturing defects in materials and workmanship of the product. This warranty applies when the product is used under normal conditions and for the purpose in which the product was designed.
  • Warranty covers all manufacturing defects caused by workmanship errors.Jouletron will determine whether a product is "Out of Warranty" at the company’s discretion according to the standards listed below. Repair of "Out of Warranty" products shall be separately quoted by the Jouletron service center and respective service shall be provided upon service fee payment.
  • Violations against warranty, including but not limited to customer induced damage, such as self-repairs, exposure to water, damage caused by misuse, alternation, failure to comply with product manual, and so on.
Any issues related to the product customer should report to Call Center (+91 7593 0496 59)